CHOO CHOO ENTEPRISES POLICY. Description: Lionel, O Gauge, Set of 4, 19165 Santa Fe Aluminum Passenger Cars, Mint in OB. Answers To Your Most Asked Questions Updated 8/20/24. When finished shopping, please go to your checkout page and request total/invoice. Auctions – We will NEVER stop auctions. We want serious buyers. Monday through Friday. No Holidays and weekends. We want serious buyers only. When you are finished shopping, please go into your checkout page and request total. Do not pay for the items until we send you an. We will only combine up to 10 small to medium size items, unless otherwise stated. If you are having a problem combining into one order, please make a note on each invoice to combine. We do NOT hold items for you. Delays – Holidays and other events that may come up, please expect delays. Your patience is appreciated! Feedback – Feedback is given automatically. If you have not received feedback after 10 days, kindly ask. Unacceptable behavior/talk through emails, negative comments will not be tolerated. Grading – We use TCA (Train Collectors of America) grading standards. Like new, mint, excellent condition, etc. Do not deliver or allow you to pick-up. Please do not come to our home or you will be reported. OB means original box. To some collectors, the box is important. Mint in OB, (we take 1 picture of the item w/box only) no flaws, perfect. Payments – All payments must be received within 10 days of the sale date/1st invoice. After we send you a notice, please pay promptly so we do not have to turn you in and possibly block you from our site. Procedure from our place of business. Such as, ordered by mistake, doesn’t match description or photos don’t look the same (pics do not lie). Also, if our customer claims there is something wrong with the item and it comes back from our mechanic with no problems, you will be blocked from our site. We do not replace parts or items of any kind. Serviced/Tested – Everything, unless item is marked as is or otherwise mentioned in the description, has been serviced. Such as, light bulbs checked, motors serviced, e-units rebuilt, etc.